PAGER HEALTH℠ NAVIGATOR

Patient with broken arm interacting with Pager Health's care navigation solution | Pager Health℠ Navigator AI-powered, human assisted care navigation platform with unified member experience across benefits, providers, and digital health programs

Smarter navigation.
Healthier outcomes.

Pager Health℠ Navigator is our next-generation care navigation solution that delivers a seamless, AI-powered, human-assisted experience across benefits navigation, provider search and scheduling, digital health solutions, clinical programs and care – all in a single, omnichannel conversation.

Health plans can guide members to the right care, at the right time – without adding friction or requiring a rip-and-replace of existing systems.


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25%

lower care cost

50%+

call deflection

3.3x

projected ROI

Next-generation care navigation, 

powered by AI and backed by clinicians

Deliver a unified, AI-powered care experience that’s safe, scalable, and entirely app-free. 

Clinical Navigator

On-demand clinical triage

Mobile chat showing AI-guided clinical triage and mental health screening

Modernize nurse lines into a 24/7 telephonic and digital, AI-enhanced experience that guides members to the right care fast (URAC-accredited clinical operations) 

Provider Navigator

Provider finder and scheduling

AI-powered provider search displaying nearby doctors and availability on mobile

Improve network performance and reduce care delays with conversational provider search and one-click scheduling – without EHR integrations 

Program Navigator

Digital health program guidance

Mobile interface recommending eligible digital health programs using AI

Increase program utilization with intelligent triage and AI-powered program matching to guide members to in-network program and support 

Benefit Navigator

Intelligent benefit assistance

AI chat answering member questions about health benefits and out-of-pocket costs

Go beyond conversational FAQ chatbots with a navigation-driven AI agent that resolves member questions and drives action 

Healthcare is fragmented. Navigator unites it. 

Health plans face rising costs and underused benefits. Pager Health Navigator enables health plans to unify the care journey, simplify access, and improve outcomes. All without disrupting existing plan infrastructure. 

See Pager Health℠ Navigator in action. 

Discover how our innovative solutions translate to meaningful operational efficiency, improved 
care navigation, and measurable ROI.

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Unified navigation:
One experience for benefits, providers, point solutions, and clinical support

Unified navigation platform icon showing member access to benefits, providers, point solutions, and clinical support

Omnichannel access:
Members can initiate care needs via secure chat, SMS, voice, video, or member portal 

Omnichannel access icon with chat, SMS, voice, and video for care navigation and engagement
Proactive engagement tools icon activating preventive and condition-specific health programs

Proactive engagement:

Outreach to activate preventive and condition-specific programs

AI first, human always:

Smart automation backed by licensed RNs (URAC accredited)

AI-powered navigation backed by URAC-accredited licensed nurses for clinical accuracy icon

Seamless integration:

Connects with existing plan systems and partner solutions

Integration Icon | Navigator seamlessly integrating with health plan systems and digital health partners

Smarter tools for better health

AI-powered symptom triage, provider finder, benefit guidance, digital health matching, and nurse navigation product image

AI-powered symptom triage and routing

In-network provider finder with scheduling assistance

Benefit and coverage guidance personalized to the member

Digital health program matching (behavioral, chronic, episodic)

Aftercare and follow-up to drive outcomes

24/7 Nurse Navigation and escalation

93%

use of high-performing providers

90%

health issues resolved after initial interaction with nurse 

128%

increase in care
gap closure

Great healthcare starts with a conversation

Discover how our innovative solutions can bring your digital health vision to life. 

Contact us