PROVIDER NAVIGATOR

Member seated at a laptop using an AI-guided provider navigation experience

Turn searching for care into getting care

AI agents help drive guided care selection, provider matching, one-click scheduling, and post-visit follow up, while improving provider data with every interaction.

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Agentic AI 

care pathway orchestration

Simplify the experience so members get the right care fast.

Provider Navigator intelligently matches, schedules, and follows up with members.

Verified provider information 

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Improving care access through network optimization

Easier access to appointments 

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Reduced friction helps members get to the right care 

Friction-free provider search

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Guided search helps members quickly find top-tier providers

Task-driven follow up improves member adherence and outcomes

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Experience and care continuity

Built to close the gap
between network strategy and member action

What used to take members hours and dozens of calls is now automated by AI agents.
Plus, every member interaction results in data, insights, and network leverage.

Dashboard view showing provider data updates and network insights, including availability, specialty, address, and phone information

Provider and network insights

Continuously improving provider data showing directory accuracy, access gaps, attributed volume, and performance trends across your network

Al-powered provider search and matching

Member-facing provider search view showing a list of nearby doctors filtered by availability and preferred appointment times

Accurate, context-aware provider recommendations guided by quality, availability, location, performance, and network design

mobile app screen showing a doctor profile with available appointment times for scheduling

Frictionless scheduling

Streamlined scheduling that requires zero EHR integration for faster access to needed care

mobile app screen showing a follow-up survey with rating and dropdown questions

Follow-up and re-engagement

Proactive follow-up outreach helps ensure members complete appointments, adhere to care plans, and close care gaps 

See Provider Navigator in action

Discover how AI-powered navigation drives cost containment, network performance, and member satisfaction for health plans.

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Powered by Pager Health℠ Navigator 

Deliver a unified, AI-powered care experience that’s safe, scalable, and entirely app-free. 

Clinical Navigator

On-demand clinical triage

Mobile chat showing AI-guided clinical triage and mental health screening

Provider Navigator

Provider finder and scheduling

Program Navigator

Digital health program guidance

Mobile interface recommending eligible digital health programs using AI

Benefit Navigator

Intelligent benefit assistance

Explore Pager Health Navigator

Get more information about Navigator's AI agents and human clinical team's impact