Terms & Conditions
Last Revised: April 13, 2026
These Terms & Conditions (the “Agreement”) govern your use of the website owned and controlled by Pager, Inc. d/b/a Pager Health (referred to herein as “Pager Health,” “we,” “us,” and/or “our”) located at www.pagerhealth.com (“Website”).
While this Agreement governs your use of our Website, if you use or access one of Pager Health’s web and/or mobile applications (the “Application(s)”), such use or access would be subject to the Application-specific Terms of Service which is incorporated by reference herein. The Application Terms of Service is posted in the Application, and we encourage you to review such terms to the extent you access the Application.
1. General Terms and Conditions
By accessing or using the Website, you agree to bound by this Agreement as posted and accessible through our Website at the time of your access or use, and to use the Website content only in accordance with the terms and conditions of this Agreement, our Privacy Policy (pagerhealth.com/privacy), and any additional terms and conditions that are referenced herein or that otherwise may apply to specific services offered by Pager Health (all of which are deemed part of this Agreement). If you do not agree to the terms and conditions set forth in this Agreement, you must cease accessing the Website.
Pager Health reserves the right to make updates to the terms of this Agreement at any time, and we will post the revised Terms & Conditions on our Website and update the “Last Revised” date, above, to reflect the date of the changes. You agree to review these Terms & Conditions each time you visit the Website so that you are aware of any modifications made to this Agreement. By continuing to access the Website after we post such changes, you agree to the terms of this Agreement, as modified.
2. What Service does Pager Health Provide?
Pager Health is a connected health platform company that enables healthcare enterprises to deliver high-engagement, intelligent health and wellness experiences for their patients, members, and teams through integrated technology, AI, and concierge services. However, these services are only available via the Applications, and not via Website. The Website is provided for informational purposes only. The services available via the Applications are accessible only to: (a) individuals who are members or beneficiaries of Pager Health’s health plan and/or employee benefit plan customers; and (b) individuals who are patients of Pager Health’s health system customers.
PAGER HEALTH IS NOT ENGAGED IN THE PRACTICE OF MEDICINE, DOES NOT PROVIDE MEDICAL OR OTHER CLINICAL SERVICES, AND IS NOT A HEALTH CARE PROVIDER. WE ONLY ACT AS A TECHNOLOGY PLATFORM THROUGH WHICH YOU MAY CONNECT WITH CLINICAL SERVICES.
3. Your Use of the Website
By accessing or using the Website, you agree that:
You will only access the Website for your sole, personal use and you will not resell the content of the Website to a third party;
You will not copy or distribute the Website content;
You will not upload or transmit any communications or content of any type that infringes or violates any rights of any party;
You will not use the Website or its content for any purpose in violation of local, state, federal or international laws;
You will not impersonate another person;
You will not post or transmit material that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful or embarrassing to any other person or entity as determined by us in our sole discretion;
You will comply with all applicable third party terms of agreement when accessing the Website (e.g., your wireless data service agreement);
You will not intentionally distribute viruses or other harmful computer code;
You will not attempt to (1) probe, scan, "hack", or test the vulnerability of the Website or any Pager Health system or network; or (2) breach any security or authentication measures on the Website or any Pager Health system connected to either the Website; and
You will not use any "deep-link," "page-scrape," "robot," "spider," data mining tools, data gathering and extraction tools, or other automatic device, program, algorithm or methodology, to (1) access, acquire, copy or monitor any portion of the Website, or (2) in any way reproduce or circumvent the navigational structure or presentation of the Website.
You are free to establish a hypertext link to our Website so long as the link does not state or imply any sponsorship of your website or service by us or by our Website. However, you may not, without our prior written permission, frame or inline link any of the content of our Website, or incorporate into another website or other service any of our material, content or intellectual property.
4. Consent to Communications
When you submit your information via the Website or send emails, messages, and other communications from your desktop or mobile device to us, you are communicating with us electronically and you therefore consent to receive communications from us electronically. You agree that: (a) all agreements and consents can be signed electronically; and (b) all notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such notices and other communications be in writing.
We are committed to being compliant with the Controlling the Assault of Non-Solicited Pornography And Marketing Act (“CAN-SPAM Act”) and the Telephone Consumer Protection Act (“TCPA”). Emails, newsletters, and text messages received from us are intended to fully comply with the CAN-SPAM Act and the TCPA. In the event you receive an email or text message from us which you do not believe is fully compliant with the CAN-SPAM Act or the TCPA, please contact us immediately at [email protected].
5. Intellectual Property Ownership
Pager Health alone (and its licensors, where applicable) shall own all right, title and interest, including all intellectual property rights, in and to the Website and its content. Any copy, modification, revision, enhancement, adaptation, translation, or derivative work of or created from the Website or its content shall be owned solely and exclusively by Pager Health, and/or, as applicable, Pager Health’s third-party vendors, as shall any and all patent rights, copyrights, trade secret rights, trademark rights, and all other proprietary rights, worldwide therein and thereto, and you hereby assign to Pager Health any and all of your rights, title or interests in the Website, its content, or any modification to or derivative work thereof. You shall not remove or authorize or permit any third party to remove any proprietary rights legend from the Website. This Agreement does not constitute a sale and does not convey to you any rights of ownership in or related to the Website, its content, or any intellectual property rights owned by Pager Health. Pager Health’s name, logo and the product names and logos associated with the Website are trademarks of Pager Health, its affiliated companies or third parties, and no right of license is granted to use them. The content on the Website are copyrighted by us and/or other applicable rights holders. You may download and reprint a single copy of the materials from the Website for your own personal, noncommercial use only, provided that you keep intact all credits and copyright and other proprietary notices. Any other use of the materials is strictly prohibited without our prior written permission and the permission of the applicable rights holder(s).
6. Disclaimer
THE WEBSITE AND ANY INFORMATION CONTAINED ON OR PROVIDED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” BASIS. ANY ACCESS TO OR USE OF THE WEBSITE IS VOLUNTARY. WE WILL REGARD ALL ACCESS OR USE AS VOLUNTARY AND AT THE SOLE RISK OF THE USER. WE DO NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS OF ANY KIND WHATSOEVER (INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE OR NONINFRINGEMENT, OR ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO THE WEBSITE, OR WITH RESPECT TO ANY INFORMATION, PRODUCT, SERVICE, MERCHANDISE OR OTHER MATERIAL PROVIDED ON OR THROUGH THE WEBSITE. WE DO NOT WARRANT OR GUARANTEE THE ACCURACY, COMPLETENESS, CORRECTNESS, TIMELINESS OR USEFULNESS OF ANY INFORMATION, PRODUCTS, SERVICES, MERCHANDISE OR OTHER MATERIAL PROVIDED THROUGH THE WEBSITE. WE MAKE NO WARRANTY OR GUARANTEE THAT ACCESS TO THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE WEBSITE IS TO STOP ACCESSING THE WEBSITE.
7. Limitation of Liability
TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, IN NO EVENT WILL PAGER HEALTH BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, PUNITIVE, EXEMPLARY, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE) ARISING OUT OF THIS AGREEMENT, OR THE USE OF, OR THE INABILITY TO USE, THE WEBSITE, INCLUDING, WITHOUT LIMITATION, ANY INFORMATION OR DATA MADE AVAILABLE THROUGH THE WEBSITE, EVEN IF WE ARE ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES. IN THE EVENT THE FOREGOING LIMITATION OF LIABILITY IS DETERMINED BY A COURT OF COMPETENT JURISDICTION TO BE UNENFORCEABLE, THEN THE MAXIMUM LIABILITY OF PAGER HEALTH FOR ALL CLAIMS (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE) OF EVERY KIND ARISING OUT OF THIS AGREEMENT WILL NOT EXCEED ONE HUNDRED DOLLARS ($100.00). THE FOREGOING LIMITATION OF LIABILITY OF PAGER HEALTH WILL COVER, WITHOUT LIMITATION, ANY TECHNICAL MALFUNCTION, COMPUTER ERROR OR LOSS OF DATA, AND ANY OTHER INJURY, ARISING FROM THE USE OF THE WEBSITE.
8. Indemnification
You agree to indemnify and hold harmless Pager Health, Pager Health’s affiliates, and each of its and their respective directors, officers, managers, employees, shareholders, agents, representatives, licensors, successors and assigns from and against any and all losses, expenses, damages and costs, including reasonable attorneys’ fees, that arise out of your use of or access to the Website, violation of this Agreement by you, or your violation of any rights of another. We reserve the right to control the defense of any claim for which we are entitled to indemnification under this section. In such event, you agree to provide us with such cooperation as is reasonably requested by us.
9. Modifications to, or Discontinuation of, the Website
We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Website, or any portion thereof, with or without notice. You agree that we will not be liable to you or any third party for any modification, suspension or discontinuance of the Website or any portion thereof.
10. Privacy
Your use of the Website is subject to Pager Health’s Privacy Policy. Please review this policy so you understand what information we collect through the Website, how we use it, how we secure it, and when we may share it.
11. Notice of Copyright Infringement
If you are a copyright owner who believes your copyrighted material has been reproduced, posted or distributed through the Website in a manner that constitutes copyright infringement, please inform our designated copyright agent by sending written notice by U.S. Mail to 580 Broadway, Suite 608, New York, New York 10012, Attn: Copyright Agent, or by email to [email protected]. Please include the following information in your written notice: (1) a detailed description of the copyrighted work that is allegedly infringed upon; (2) a description of the location of the allegedly infringing material on the Website; (3) your contact information, including your address, telephone number, and, if available, email address or other electronic address; (4) a statement by you indicating that you have a good-faith belief that the allegedly infringing use is not authorized by the copyright owner, its agent, or the law; (5) a statement by you, made under penalty of perjury, affirming that the information in your notice is accurate and that you are authorized to act on the copyright owner’s behalf; and (6) an electronic or physical signature of the copyright owner or someone authorized on the owner’s behalf to assert infringement of copyright and to submit the statement. Please note that the contact information provided in this paragraph is for suspected copyright infringement only. Contact information for other matters can be found elsewhere on our Website.
12. Miscellaneous
This Agreement constitutes the entire agreement between us and you with respect to the subject matter contained in this Agreement and supersede all previous and contemporaneous agreements, proposals and communications, written or oral, related to that subject matter. You also may be subject to additional terms and conditions that may apply when you use the products or services of a third party that are available through the Website. In the event of any conflict between any such third-party terms and conditions and this Agreement, this Agreement will govern.
This Agreement will be governed by and construed in accordance with the laws of the State of New York, without regard to any conflicts of law provisions contained therein. To the extent allowed by applicable law, regardless of any statute or law to the contrary, any claims or causes of action arising from or relating to your access and use of the Website must be instituted within one (1) year from the date upon which such claim or cause arose or accrued. Further, any such claim or cause of action may only be brought in the state or federal courts located in New York County, New York and you agree to submit to the exclusive personal jurisdiction of such courts. You agree to waive any objection that the state or federal courts of New York are an inconvenient forum.
This Agreement is personal to you and you may not assign it to anyone. If any provision of this Agreement is found to be unlawful, void, or for any reason unenforceable, then that provision will be deemed severable from this Agreement and will not affect the validity and enforceability of any remaining provisions. This Agreement is not intended to benefit any third party, and do not create any third party beneficiaries. Accordingly, this Agreement may only be invoked or enforced by you or us. Any and all provisions of this Agreement that would reasonably be expected to be performed after the termination or expiration of this Agreement shall survive and be enforceable after such termination or expiration including, without limitation, provisions relating to ownership, indemnification, limitation of liability and governing law.
Pager Health does not have any financial ownership arrangements with other entities engaged in advertising, marketing, or the provision of goods or services offered through its wellness and health promotion programs.
Specifically, Pager Health does not own, and is not owned by, any organization that advertises, markets, or provides goods or services through these programs.