Pager Health℠ Powers Omnichannel Care Management for National Care Management Organization
New York, NY — March 3, 2026 – Pager Health, a leading AI-powered care navigation platform, today announced a strategic engagement with a national employer-focused care management organization aimed at modernizing and scaling care management services for employer groups across the U.S.
Pager Health’s Enterprise 360 platform leverages AI capabilities including intelligent task management, personalized messaging, and sentiment analysis to orchestrate and drive improved member engagement and help care teams more effectively coordinate members’ care journeys.
Delivering Greater Value to Employer Groups
With Pager Health’s platform, this client will offer its members a unified care management engagement ecosystem that connects multidisciplinary care teams and patients, enabling streamlined workflows and member interactions within a single digital environment—improving clinical collaboration, operational efficiency, and member experience.
The Enterprise 360 platform enhances and connects existing systems (like EHRs, CRMs, and care management tools) without replacing them, driving outcomes that matter most to employers, including reduced emergency room utilization, timely follow-up, improved medication adherence, and clearer outcomes performance visibility.
Enhancing Member Experience and Clinical Engagement
Care teams can engage members holistically by bringing together clinical context, service needs, and engagement history into a single, 360-degree member profile. Nurses, care managers, and coordinators can collaborate in real time, apply clinical guidance, and route members to the right next best action in their care.
“Our organization is committed to bringing clarity to complexity in care management, and that clarity starts with strong communication,” said a senior executive at the client organization. “Pager Health’s digital-first platform enables a unified approach to care management, connecting our teams, streamlining workflows, and allowing us to engage members on their terms.”
The organization will leverage Pager Health’s Enterprise 360 digital engagement engine (including secure chat, email, SMS, WhatsApp, and app-free, HIPAA-compliant, rich content messaging) to deliver proactive outreach focused on education, awareness, activation, and condition-specific support.
“As a navigation and engagement company, Pager Health is proud to support our client with Enterprise 360,” said Dave Dookeeram, Chief Operating Officer at Pager Health. “Together, we are empowering care teams, improving collaboration across disciplines, and delivering better outcomes for members and employers alike.”
About Pager Health
Pager Health is a leading AI-powered care navigation platform empowering healthcare enterprises to deliver high-engagement and simplified, intelligent health experiences for their members and teams. Pager Health partners with payers, providers, and employers representing more than 26 million individuals across multi-national regions.
To learn more about Pager Health, visit www.pagerhealth.com.