Capital Blue Cross Innovation Day 2025

AI Wellness Agent

Contextual AI-powered Engagement
Harnessing the power of AI across multiple channels, the Wellness Companion intelligently supports users by anticipating and addressing their needs at the right time. It guides users seamlessly to the content, activities, and answers they’re looking for, reducing friction and resolving common pain points with personalized, real-time support. Learn More



Advanced NLP

Smart Intent Recognition

Emergency Detection

Powered by Google Cloud AI
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Self-Service Admin Portal

Empowerment with real-time control of customized solutions
Empower your ASO strategy with self-configured member engagement tools from Pager Health. The Self-Service Admin Portal allows plans to manage and configure their groups with full control and visibility, without reliance on external support. Learn more about the Admin Portal or deep dive into the Onthemark tool here.

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Real-Time Configurations

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Enhanced Visibility

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Customizable Solutions

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Seamless Reporting

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Pager Health Navigator

Seamless, scalable, smarter care navigation
A revolutionary digital-first, AI-powered care navigation solution designed to optimize healthcare access and streamline care coordination for your organization. Harnessing the power of AI across multiple channels, the AI Wellness Agent intelligently supports users by anticipating and addressing their needs at the right time. It guides users seamlessly to the content, activities, and answers they’re looking for, reducing friction and resolving common pain points with personalized, real-time support. By integrating clinical triage, provider search and scheduling, program matching, and benefits navigation into a single platform, we simplify the healthcare journey for your employees or members. Learn More



Omni-channel

App-free

Integrated AI

URAC Accredited
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ReallyWell

A one-size-fits-one wellbeing experience like no other
Combining clinical support, wellness services, and contextual navigation, ReallyWell℠ is setting the new standard for AI-powered, data-driven wellbeing. The Wellness Agent leverages AI across various channels to proactively understand and meet users' needs in real-time. By guiding them effortlessly to the right content, activities, and solutions, it minimizes friction and solves common challenges with tailored, instant support. Pager Health has harnessed the enormous insight-producing capability of generative AI to transform traditional wellness into a highly personal experience customized for each member.  Learn More

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Health Assessment

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Behavioral Health Programs

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Challenges

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Personalized Engagement

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Great healthcare and innovation start with a conversation
Let’s keep the momentum going! Please take a moment to complete our feedback survey as your insights drive our innovation and best-in-class digital solutions.