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“The Black experience is not a monolith”: celebrating Black History Month at Pager
People and Culture Grey Gibbons 2/26/21 People and Culture Grey Gibbons 2/26/21

“The Black experience is not a monolith”: celebrating Black History Month at Pager

During Black History Month, the Pager team highlighted individuals and organizations across industries and throughout history to celebrate the diversity within the Black identity.

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People Power Pager: Sahir Memon, Senior Engineering Manager
People and Culture Grey Gibbons 2/22/21 People and Culture Grey Gibbons 2/22/21

People Power Pager: Sahir Memon, Senior Engineering Manager

In this spotlight, Engineering Manager Sahir Memon discusses how his team drives him and what activities he’s taken up during the quarantine.

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How 2020 changed virtual care
Business of Healthcare Grey Gibbons 2/16/21 Business of Healthcare Grey Gibbons 2/16/21

How 2020 changed virtual care

The COVID-19 pandemic demonstrated that traditional telemedicine is unlikely to become the “new normal” – instead, a next-generation approach to holistic virtual care will help patients navigate to the best possible care.

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Data Snapshot: How often do we really need to go to urgent care?
Data & AI Grey Gibbons 2/8/21 Data & AI Grey Gibbons 2/8/21

Data Snapshot: How often do we really need to go to urgent care?

We take a look at how often patients' issues can be resolved with telemedicine or at home care rather than in urgent care clinics or at the emergency room.

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People Power Pager: Tyra Abraham, Senior Nurse Navigator
People and Culture Grey Gibbons 1/29/21 People and Culture Grey Gibbons 1/29/21

People Power Pager: Tyra Abraham, Senior Nurse Navigator

In this edition of People Power Pager, we spotlight Senior Nurse Navigator Tyra Abraham, who discusses what drives her in her daily work with patients.

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When COVID-19 and virtual care collided
Data & AI, Clinical Grey Gibbons 1/28/21 Data & AI, Clinical Grey Gibbons 1/28/21

When COVID-19 and virtual care collided

We took a look at COVID-19-related data from our virtual care chats to understand patients’ needs, concerns, dispositions, and the role virtual care plays in the COVID-19 pandemic.

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“Thinking, Feeling, Behaving”: Jeff Rubin on creating positive behavior change in healthcare
Business of Healthcare Grey Gibbons 1/19/21 Business of Healthcare Grey Gibbons 1/19/21

“Thinking, Feeling, Behaving”: Jeff Rubin on creating positive behavior change in healthcare

Behavior change expert Jeff Rubin shares insights on how behavior change models can move the needle of health and improve the member experience.

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Alan Spiro's top 10 books for healthcare industry professionals
Business of Healthcare Grey Gibbons 1/14/21 Business of Healthcare Grey Gibbons 1/14/21

Alan Spiro's top 10 books for healthcare industry professionals

Check out Pager Advisory Board Member and healthcare industry thought leader Alan Spiro’s list of must-read books, for anyone working in the healthcare industry.

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Human-centric product design and the impact of COVID-19: an interview with Dr. Alan Spiro, part two
Business of Healthcare Grey Gibbons 12/7/20 Business of Healthcare Grey Gibbons 12/7/20

Human-centric product design and the impact of COVID-19: an interview with Dr. Alan Spiro, part two

Pager Advisory Board Member and industry expert Alan Spiro, M.D., shares the secrets to building and scaling human-centric solutions.

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"Improving the patient experience": an interview with Alan Spiro, part one
Business of Healthcare Grey Gibbons 12/1/20 Business of Healthcare Grey Gibbons 12/1/20

"Improving the patient experience": an interview with Alan Spiro, part one

Industry veteran and Pager Advisory Board Member Alan Spiro, M.D., discusses building trust with members, improving the patient experience, and listening to the data.

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Going beyond games: how we hosted a virtual field day
People and Culture Grey Gibbons 11/20/20 People and Culture Grey Gibbons 11/20/20

Going beyond games: how we hosted a virtual field day

We share how we pivoted our annual Pager field day to a virtual setting with a variety of online and remote events – and how we’re continuing to make events inclusive for all remote team members.

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At Pager, engineers think clinically and clinicians think like engineers
Clinical, Data & AI Grey Gibbons 10/16/20 Clinical, Data & AI Grey Gibbons 10/16/20

At Pager, engineers think clinically and clinicians think like engineers

One data scientist details how Pager's startup mentality creates a unique feedback cycle for engineers and clinicians to work together to improve the patient experience.

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When work perks go remote: How we support employees in a virtual environment
People and Culture Grey Gibbons 9/11/20 People and Culture Grey Gibbons 9/11/20

When work perks go remote: How we support employees in a virtual environment

Pager’s office manager explains how we used employee feedback to adapt our employee resources and perks to life during COVID-19.

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Machine learning models in healthcare: leveraging user feedback and improving member experiences
Data & AI Grey Gibbons 7/16/20 Data & AI Grey Gibbons 7/16/20

Machine learning models in healthcare: leveraging user feedback and improving member experiences

A Pager data engineer shares how the company incorporates user feedback in machine learning and its methods to quickly launch models to production.

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Virtual care is on the rise; here's how we are helping handle the influx.
Product & Engineering Grey Gibbons 6/2/20 Product & Engineering Grey Gibbons 6/2/20

Virtual care is on the rise; here's how we are helping handle the influx.

Our team shares details on how we quickly created a white-label solution to address the sudden increase in COVID-19-related telemedicine requests.

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“There Is No Space for Racism or Discrimination Here”
People and Culture Grey Gibbons 6/1/20 People and Culture Grey Gibbons 6/1/20

“There Is No Space for Racism or Discrimination Here”

Recent events have witnessed some tragic and horrific injustices. Here is how we are addressing it.

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