Wellness is More than Physical Wellbeing
Advancing our ongoing partnership so HCSC Wellness offerings continue to be the most competitive in the market!
As part of future-state product offerings, Pager Health looks forward to continue partnering with HCSC to provide solutions that address top customer needs and key organizational priorities. Three key items have emerged from extensive ideation and refinement together, which are as follows:
Seamless Integration
We utilize claims and clinical data to incentivize and personalize journeys to drive healthy behaviors such as preventive measures, screenings, and annual check-ups tailored to individual health needs.
We prioritize key actions like health risk assessments and physical exams to boost incentives, leading to higher engagement in preventive care and improved health outcomes.
Employer-driven Customization
We help you enable employers to customize platform features such as challenges, communications, and reward events to enhance employee well-being (e.g., Heart Walk participation or MHFA training completion).
This customization will help retain wellness, reducing carve-out and disintermediation while assisting companies in achieving employee engagement objectives.
Holistic Approach to Wellness
We provide straightforward guidance on physical preventive care and comprehensive clinical support for individuals within companies striving for wellbeing across various domains: physical, mental, emotional, social, and financial.
Our tailored wellness programs address individual needs, guiding them to the next right thing to do, ultimately enhancing customer satisfaction (CSAT) and Net Promoter Scores (NPS).
Why Pager Health
Long-standing Partnership – Launched the first iteration of Well onTarget over a decade ago with a custom Health Assessment, Coaching, data sharing and reporting. We have consistently partnered over time to deliver on changes and drive innovations in the wellbeing space.
Proven Results – Provide access from multiple entry points via SSO including Collective Health, Evive and coming soon: Luminare Health. Increased total logins by 47% and digital program engagement by 55% with joint marketing campaigns.
Holistic Wellness – Meet members where they are and guide them beyond physical wellness, including behavioral, emotional, social and financial well-being.
Seamless Rewards & Data Integration – Fully integrated solution from SSO to member recommendations to rewards and redemptions. Driven by biometric screening data, health assessment data and claims to personalize the member experience.
Customizable Configurations – Keeping employees engaged and clients Blue by allowing for client configurations in the wellbeing platform. Pager Health supports this today through your Client Success team. Self-service tools are being developed now to support further client configurations.
HCSC 2024 Key Program Highlights
Pager Health supports an average of 8.4M HCSC members through its wellness solutions and offerings
46% health assessment completion rate (80K assessments completed) against registered population
27% multiple login-in rate, with an average log-in of 6.4
38% Challenge completion rate, 72% Educational SGP completion rate, and 21% interactive SGP completion rate
26.2% decrease in cholesterol, 29.2% decrease in blood pressure, 15.2% increase in weight loss (5% or more TBW)
76% of members reported that they are in good to excellent overall physical health
Certified results that fuel your highest priorities
ENGAGEMENT & SATISFACTION
59%
Health Assessment Completion
70%
Education SGP Engagement
47%
Challenge Engagement
86%
Overall Participant
Satisfaction
GAP CLOSURES FOR OPTED IN POPULATIONS
47%
Breast Cancer Screenings
45%
Colorectal Cancer Screening
27%
Annual Wellness Exams
27%
Diabetic Eye Exams
40%
Flu Shots
HEALTH OUTCOMES
29%
of medium/high risk members lowered their Blood Pressure
26%
of medium/high risk members lowered their Cholesterol
17%
of obese/overweight members reduced their TBW by 5% or more
76%
of members reported good to excellent health
71%
of the high-risk population
eliminated at least one health risk