Blending AI + Nurse Triage to Drive Appropriate Care Utilization

July 22 | 10:30 AM ET

ACO/Payer Innovation Fusion

Cutting ER visits by 48%. Saving $12M.

Improving outcomes at scale.

Nick D’Addezio, VP of Strategy, Innovation & Partnerships, and Kevin Jett, Chief of Staff, take the stage to share how one health plan combined nurse-led navigation and AI to get members the right care at the right time, reducing ER overuse, improving satisfaction, and delivering significant cost savings.

You’ll learn:

• How blended triage and digital navigation diverted nearly half of avoidable ER visits

• The ROI and financial impact of an AI-enabled ED diversion strategy

• What it takes to scale digital navigation programs across member and patient populations

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